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email: info@detectfs.co.uk
This is the Detect way.
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The FIA Guides, as well as other publications are now available on line from Detect Ltd (on this website) or directly from the FIA website.
Detect Ltd offer their congratulations to Chris Hall who has just completed his 3 year apprenticeship at Chichester College. Chris has passed City & Guilds 1852, NVQ Level 3, Knowledge of Security and Emergency Alarm Systems.
Detect are committed to the ongoing training and development of our staff at all levels. We are proud of the highly skilled engineers we already have as employees but we also believe in the value of ongoing training.
We are currently supporting the apprenticeship scheme through Chichester College so we can help train the next generation of engineers and other staff, to benefit our clients and provide them with the high quality service they expect from Detect at all times. Apprentices gain practical skills in a real workplace environment to compliment their more formal learning, which for our apprentices at Detect means that they learn first hand about fire protection and security systems.
Thanks... Your engineer was excellent.
Carol Hussey, Site Services Coordinator, ITV Meridian
I was very impressed with the whole experience from quotes to installation of our Intruder alarms, CCTV, Fire Alarms and Door intercom system. Your engineer Andy was very professional and tidy in his work. I was also very impressed that Andy would always let us know when he was going to do any drilling so it would not disrupt our work or interfere with any phone calls. Again I am pleased that we decided to go with a professional company as Detect and would recommend Detect to others.
Andrew Matthews – Indesit/Hotpoint
.......I have been very impressed with both your performance at Barncroft School and diligence and the excellent tender presentation for Bowden House School.
Bob Fletcher, Senior Project Engineer, Lorne Stewart PLC
Just a note to make you aware of how impressed I was by one of your guys recently.
On Friday 26 August, late afternoon, yes right at the start of the August Bank Holiday weekend we had a problem with our access control to one of our storage buildings. I think it was Rob who attended the callout, and the job was made all the more urgent because I had discovered that a key had at sometime been broken off in the lock that one could use to gain access manually should the power fail or a fault occur. With the access control on ‘fail secure’ we thus had no means of gaining access to our secure self store!
I won’t tell you exactly what was involved in the solution that Rob and I came up with, but ingenuity and inventiveness were definitely required and he didn’t shirk from the task! Having established that a new card reader was needed and that would mean waiting until Tuesday to obtain one, we then needed to find a way of gaining entry over the weekend in order that I could let in customers.
By the time he had sorted this out, most of his mates were enjoying the start of a long weekend off, but he couldn’t have been more helpful and determined to leave me with a workable solution. He’s a credit to Detect.
Martin, Barn Store Self Storage
Sam Ellis and his colleague attended our offices today to carry our remedial work to our security system. I am emailing to advise that we were extremely happy with the service we received. The engineers were professional, courteous and efficient. Sam in particular was very helpful and knowledgeable and gave us useful general advice on the system. He was mindful of the work environment he was in – we have busy labs – and worked discretely, professionally and in a tidy manner. He left the working area clean and tidy and left us with all relevant paperwork and explained what had been done and what was still to do. The service today was excellent.
It is worth noting that in fact I had made a mental note to send in some feedback about the engineers visit today as I was so pleased with the service before I was given a formal letter by Sam giving me details on how to do this.
Elaine Moore, Ilika Technologies Ltd
Coopervision, one of the worlds largest contact lens manufacturers were seeking a service provider to take over the maintenance and additional works for the online Access Control Systems across their ...[+]
.......I have been very impressed with both your performance at Barncroft School and diligence and the excellent tender presentation for Bowden House School.
Bob Fletcher, Senior Project Enginee...[+]