24 x 7 Service support

Industry Accredited – audited by independent inspectorates 4 times a year.
Health & Safety Accredited – independently assessed by 2 organisations.
Industry Approved – key agreed supply chains with the Uk`s best manufacturers and suppliers.
Highly Skilled Engineering Team Directly employed, each trained and qualified to install, service and maintain Fire Systems, Intruder Alarms, Access Control & Door Entry Systems, CCTV Systems.
The benefit to you – one engineer per visit to maintain all your systems, saving you time, money and inconvenience.

This is the Detect way.

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Customer Testimonials

Barn Store Self Storage

The Barn Store Group of self storage facilities moved to Detect for all our security requirements at the beginning of 2010. The whole process went very smoothly, and we really appreciate being able to speak directly to an engineer to sort out the odd issue with a system.

Martin Bazeley, Managing Director, Barn Store Self Storage, Hampshire

Barn Store Self Storage

Just a note to make you aware of how impressed I was by one of your guys recently.

On Friday 26 August, late afternoon, yes right at the start of the August Bank Holiday weekend we had a problem with our access control to one of our storage buildings. I think it was Rob who attended the callout, and the job was made all the more urgent because I had discovered that a key had at sometime been broken off in the lock that one could use to gain access manually should the power fail or a fault occur. With the access control on ‘fail secure’ we thus had no means of gaining access to our secure self store!

I won’t tell you exactly what was involved in the solution that Rob and I came up with, but ingenuity and inventiveness were definitely required and he didn’t shirk from the task! Having established that a new card reader was needed and that would mean waiting until Tuesday to obtain one, we then needed to find a way of gaining entry over the weekend in order that I could let in customers.

By the time he had sorted this out, most of his mates were enjoying the start of a long weekend off, but he couldn’t have been more helpful and determined to leave me with a workable solution. He’s a credit to Detect.

Martin, Barn Store Self Storage

Coopervision Ltd

I was very impressed with the whole experience from quotes to installation of our Intruder alarms, CCTV, Fire Alarms and Door intercom system. Your engineer was very professional and tidy in his work. I was also very impressed that [he] would always let us know when he was going to do any drilling so it would not disrupt our work or interfere with any phone calls. Again I am pleased that we decided to go with a professional company as Detect and would recommend Detect to others.

Andrew Leach, Maintenance Supervisor, Coopervision Ltd, Hamble, Hampshire

Gate-A-Mation Ltd

Whilst I was not here myself when your engineer has attended to our system, I can say that several members of staff here took time out to pass comment to me about his committed attitude and how he dealt with the matter in hand. It is not very often these days that you can find excellent service and even less the times when someone can be bothered to praise that individual, however, I would be grateful if you would pass on our comments to Mr Ellis and thank him from me for all of his efforts.

Phil Bowring - Director, Gate-A-Mation Ltd, Woking, Surrey

God's Port Housing Society Ltd

The installation of the new Fire Alarm System in our residential/nursing home having recently been successfully completed, I am pleased to say that we were impressed at the very professional manner in which the work was conducted. There is always concern when works are to be undertaken in such a setting, but the approach adopted by your staff, the minimum disruption and the consideration shown to our residents meant that the installation went smoothly and well. We are grateful for the consideration and efficiency demonstrated in the undertaking of this work.

Shaun Cully, Chief Executive, God's Port Housing Society Ltd, Gosport, Hampshire

Ilika Technologies Ltd

Sam Ellis and his colleague attended our offices today to carry our remedial work to our security system. I am emailing to advise that we were extremely happy with the service we received. The engineers were professional, courteous and efficient. Sam in particular was very helpful and knowledgeable and gave us useful general advice on the system. He was mindful of the work environment he was in – we have busy labs – and worked discretely, professionally and in a tidy manner. He left the working area clean and tidy and left us with all relevant paperwork and explained what had been done and what was still to do. The service today was excellent.

It is worth noting that in fact I had made a mental note to send in some feedback about the engineers visit today as I was so pleased with the service before I was given a formal letter by Sam giving me details on how to do this.

Elaine Moore, Ilika Technologies Ltd

Indesit/Hotpoint

I was very impressed with the whole experience from quotes to installation of our Intruder alarms, CCTV, Fire Alarms and Door intercom system. Your engineer Andy was very professional and tidy in his work. I was also very impressed that Andy would always let us know when he was going to do any drilling so it would not disrupt our work or interfere with any phone calls. Again I am pleased that we decided to go with a professional company as Detect and would recommend Detect to others.

Andrew Matthews – Indesit/Hotpoint

Lorne Stewart PLC

.......I have been very impressed with both your performance at Barncroft School and diligence and the excellent tender presentation for Bowden House School.

Bob Fletcher, Senior Project Engineer, Lorne Stewart PLC

Marcade Electrical Services Ltd

In the contracting market place, price is important, but even more so is the need for precise project management and service delivery. Detect Ltd have a team that can deliver this, which provides throughout the contract chain the ongoing hidden savings and less project hassle for all.

Marcade Electrical Services Ltd

Mark Willcocks

To the credit of yourself [the] Project Manager and your guys on site I feel we got a 1st class service, help & back up (all manuals, drawings etc.) at the Oriana Way project and have handed over an excellent end product.

Mark Willcocks - Director

We promise a two hour response to your enquiry, we`d love to talk to you.

This is the Detect way.

Coopervision Ltd

Coopervision, one of the worlds largest contact lens manufacturers were seeking a service provider to take over the maintenance and additional works for the online Access Control Systems across their ...[+]

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